Council Services in Hebburn: A Practical Guide

Hebburn is part of the Metropolitan Borough of South Tyneside, so the council services you will need, from bins and council tax to reporting a pothole, are run by South Tyneside Council. Most of it is now handled online, which is usually the quickest way to sort things, but it helps to know where to start. Here is a practical guide to council services for Hebburn residents.

Bins and recycling

Household waste and recycling collections in Hebburn are run by South Tyneside Council on a scheduled rota. You can check your collection days, order or replace bins, and find out what goes in which bin on the council's website. For larger items, the council also runs a bulky-waste collection service and household waste recycling centres in the borough for anything that will not fit in your bins.

Best for: Best for: collection days, bin requests and what goes where.

Council tax and benefits

Council tax is billed by South Tyneside Council, and you can set up or manage payments, tell them about a move, apply for discounts such as the single-person discount, and check whether you are eligible for council tax support all through the council's website. Doing it online is generally faster than calling, and lets you manage your account in your own time.

Best for: Best for: paying, moving home and checking for discounts.

The library and community access

The public library inside Hebburn Central on Glen Street is a useful local point of contact as well as a library, with public computers and internet access for anyone who needs to get online to use council services. If you are not confident doing things online, the library is a good place to get started.

Best for: Best for: getting online and using council services in person.

Reporting a problem

If you spot something that needs the council's attention, a pothole, fly-tipping, a broken street light, a missed bin, the quickest route is the council's online "report it" tools, which let you flag the issue and its location directly. It is worth reporting these things, as the council relies on residents to know where problems are.

Best for: Best for: potholes, fly-tipping, street lights and missed bins.

Frequently asked questions

Which council covers Hebburn? Hebburn is in the Metropolitan Borough of South Tyneside, so its council services, including bins, council tax, roads and libraries, are provided by South Tyneside Council.

How do I check my bin collection day in Hebburn? You can check your household waste and recycling collection days, and order or replace bins, on the South Tyneside Council website by entering your address.

Where can I use a computer to access council services in Hebburn? The public library at Hebburn Central on Glen Street has public computers and internet access, and staff who can help you get online to use council services.

Spotted a council-service detail we should update? Get in touch.